To Our Dealer, Customer and Employee Families,
We are certainly witnessing unprecedented times. Directives from our local, state and national leaders to help "flatten the curve" yield ripple effects for every aspect of our lives: how we work, travel, shop, study, socialize, and worship. These changes are impacting how companies continue to serve their customers as well as their employees. As a nation and as a community, we are banding together, assisting those who are fighting the virus however we can, and making personal sacrifices in our lifestyles to improve everyone’s outcome. We have faith that this is a temporary situation and are focused on resuming our work and play in the communities we love.
The safety and well-being of our employees and their families is our main concern, especially during this time. Based on the guidelines of our state and local government, we temporarily shut down our production facility in Cadillac Michigan. While the caution and concern are appreciated by our employees, we all want to be back on the job as soon as is safely recommended.
For retail customers with a boat on order, rest assured that we will continue building your boat. When production resumes, our retail sold boats will be "priority one" and we will communicate with your dealer on the completion date. Our normal manufacturing process includes a variety of both retail sold and stock boats on our production lines; those with a customer name on the order will receive precedence so they can complete and ship from our production facility as soon as possible.
For those customers wanting to connect with our dealers, most are open or scheduling one-on-one appointments, as individual state regulations allow. Websites and social media are a great way to find out the status of operations for your local dealership, and to stay in touch with the latest happenings for our four brands. Don’t hesitate to reach out!
Whether you are our employee, our dealer, or a current (or future) customer, our sincere wish is for you to be well. Soon our thoughts will be on the summer activities, and we look forward to getting ready for the boating season with you.
President, US Brands